Shipping Information

Shipping Methods & Delivery Times

We offer multiple shipping options to get your Black Spider Hoodie to you as quickly as possible. All orders are processed within 1-2 business days.

Shipping Method	Delivery Time	Cost	Tracking
Standard Shipping	5-7 Business Days	$5.99	✓ Included
Express Shipping	2-3 Business Days	$12.99	✓ Included
Overnight Shipping	1-2 Business Days	$24.99	✓ Included
Free Standard Shipping	5-7 Business Days	FREE on orders $75+	✓ Included

📦 Free Shipping Offer

Enjoy FREE standard shipping on all orders over $75! No promo code needed - the discount is automatically applied at checkout.

Secure Packaging

Every hoodie is carefully packaged to ensure it arrives in perfect condition

Fast Processing

Orders ship within 1-2 business days with tracking information provided

Real-Time Tracking

Track your order every step of the way from warehouse to your doorstep

International Shipping

We ship Black Spider Hoodies worldwide! International shipping rates and delivery times vary by destination.

International Shipping Zones:

Zone 1 (Canada): 7-14 business days - Starting at $15.99
Zone 2 (Europe, Australia): 10-21 business days - Starting at $19.99
Zone 3 (Asia, South America): 12-28 business days - Starting at $24.99
Zone 4 (Rest of World): 14-35 business days - Starting at $29.99

🌍 Important International Information

International orders may be subject to customs duties, taxes, and fees determined by your country's customs office. These charges are not included in your order total and are the customer's responsibility.

Order Processing & Tracking

Order Processing Timeline:

Order Placed: You'll receive an order confirmation email immediately
Processing: Orders are processed within 1-2 business days (Monday-Friday)
Shipped: You'll receive a tracking number via email once your order ships
In Transit: Track your package using the provided tracking number
Delivered: Your Black Spider Hoodie arrives at your doorstep!

Tracking Your Order:

Once your order ships, you'll receive a tracking number via email. You can track your package using:

The tracking link provided in your shipping confirmation email
Directly on the carrier's website (USPS, UPS, FedEx, DHL)
Third-party tracking services

Special Shipping Considerations

P.O. Boxes & Military Addresses:

We ship to P.O. Boxes and APO/FPO military addresses using USPS services. Please allow additional time for delivery to these locations.

Business Addresses:

Shipping to business addresses may result in faster delivery times as businesses typically receive deliveries during standard business hours.

Holiday Shipping:

During peak holiday seasons, please allow extra time for processing and delivery. We'll post holiday shipping deadlines on our website and social media.

🏠 Address Accuracy

Please ensure your shipping address is complete and accurate. We cannot be responsible for packages shipped to incorrect addresses provided by the customer.

Shipping Restrictions & Policies

What We Cannot Ship To:

P.O. Boxes for express/overnight shipping (Standard shipping only)
Certain remote locations (additional fees may apply)
Countries with shipping restrictions or embargoes

Lost or Damaged Packages:

If your package is lost or damaged during shipping:

Contact us within 48 hours of expected delivery
We'll work with the carrier to file a claim
Replacement or refund will be provided once claim is resolved

Delivery Attempts:

Carriers typically make 2-3 delivery attempts. After failed delivery attempts, packages may be returned to sender. Return shipping fees may apply for reshipment.